Degraded performance
Module:
Live Chat System
Ticket System
Knowledge Base System
Callback System
SMS Chat
Started: Feb 27, 2018 15:24 UTC
Ended: Feb 27, 2018 15:12 UTC
Description:
Between 9:50 and 10:12 AM ET, a small subset of customers was unable to access livehelpnow.net Operator console. This was caused by a network connection issue and has been resolved by our Ops team. We apologize for any inconvenience this may have caused. Please contact our support team with any questions: https://help.livehelpnow.net/