Get email notifications whenever LiveHelpNow creates or updates an incident.
Module: SMS Chat
Started: Apr 09, 2018 19:36 UTC
Ended: Apr 09, 2018 23:00 UTC
Description:
Emergency System Maintenance. Expect intermittent down time.
Module: Live Chat System
Started: Mar 07, 2018 14:56 UTC
Ended: Mar 11, 2018 14:00 UTC
Description:
Due to the hyper-growth LiveHelpnow experienced in 2017 we need to beef up our infrastructure.
On Sunday, March 11th, at 8 AM EST we will be upgrading our load balancers to the newer, more powerful models.
Intermittent degraded performance is expected between the hours of 8 and 9 AM.
Thank you for understanding and patience!
LiveHelpNow crew
Module: Ticket System
Started: Mar 07, 2018 14:56 UTC
Ended: Mar 11, 2018 14:00 UTC
Description:
Due to the hyper-growth LiveHelpnow experienced in 2017 we need to beef up our infrastructure.
On Sunday, March 11th, at 8 AM EST we will be upgrading our load balancers to the newer, more powerful models.
Intermittent degraded performance is expected between the hours of 8 and 9 AM.
Thank you for understanding and patience!
LiveHelpNow crew
Module: Knowledge Base System
Started: Mar 07, 2018 14:56 UTC
Ended: Mar 11, 2018 14:00 UTC
Description:
Due to the hyper-growth LiveHelpnow experienced in 2017 we need to beef up our infrastructure.
On Sunday, March 11th, at 8 AM EST we will be upgrading our load balancers to the newer, more powerful models.
Intermittent degraded performance is expected between the hours of 8 and 9 AM.
Thank you for understanding and patience!
LiveHelpNow crew
Module: Callback System
Started: Mar 07, 2018 14:56 UTC
Ended: Mar 11, 2018 14:00 UTC
Description:
Due to the hyper-growth LiveHelpnow experienced in 2017 we need to beef up our infrastructure.
On Sunday, March 11th, at 8 AM EST we will be upgrading our load balancers to the newer, more powerful models.
Intermittent degraded performance is expected between the hours of 8 and 9 AM.
Thank you for understanding and patience!
LiveHelpNow crew
Module: SMS Chat
Started: Mar 07, 2018 14:56 UTC
Ended: Mar 11, 2018 14:00 UTC
Description:
Due to the hyper-growth LiveHelpnow experienced in 2017 we need to beef up our infrastructure.
On Sunday, March 11th, at 8 AM EST we will be upgrading our load balancers to the newer, more powerful models.
Intermittent degraded performance is expected between the hours of 8 and 9 AM.
Thank you for understanding and patience!
LiveHelpNow crew
Module: Live Chat System
Started: Mar 05, 2018 14:08 UTC
Ended: Mar 08, 2018 08:15 UTC
Description:
On Monday 5 March 2018, Cisco notified its customers of a vulnerability in Cisco ASA software published by Cisco Systems with an initial requirement of a code upgrade. We will be updating our firewalls following Cisco recommendation which might produce a short downtime (up to 15 minutes)
Date and time of maintenance: Thursday, 08 March 2018, 01:01 AM EST
Module: Ticket System
Started: Mar 05, 2018 14:08 UTC
Ended: Mar 08, 2018 08:15 UTC
Description:
On Monday 5 March 2018, Cisco notified its customers of a vulnerability in Cisco ASA software published by Cisco Systems with an initial requirement of a code upgrade. We will be updating our firewalls following Cisco recommendation which might produce a short downtime (up to 15 minutes)
Date and time of maintenance: Thursday, 08 March 2018, 01:01 AM EST
Module: Knowledge Base System
Started: Mar 05, 2018 14:08 UTC
Ended: Mar 08, 2018 08:15 UTC
Description:
On Monday 5 March 2018, Cisco notified its customers of a vulnerability in Cisco ASA software published by Cisco Systems with an initial requirement of a code upgrade. We will be updating our firewalls following Cisco recommendation which might produce a short downtime (up to 15 minutes)
Date and time of maintenance: Thursday, 08 March 2018, 01:01 AM EST
Module: Callback System
Started: Mar 05, 2018 14:08 UTC
Ended: Mar 08, 2018 08:15 UTC
Description:
On Monday 5 March 2018, Cisco notified its customers of a vulnerability in Cisco ASA software published by Cisco Systems with an initial requirement of a code upgrade. We will be updating our firewalls following Cisco recommendation which might produce a short downtime (up to 15 minutes)
Date and time of maintenance: Thursday, 08 March 2018, 01:01 AM EST
Module: SMS Chat
Started: Mar 05, 2018 14:08 UTC
Ended: Mar 08, 2018 01:15 UTC
Description:
On Monday 5 March 2018, Cisco notified its customers of a vulnerability in Cisco ASA software published by Cisco Systems with an initial requirement of a code upgrade. We will be updating our firewalls following Cisco recommendation which might produce a short downtime (up to 15 minutes)
Date and time of maintenance: Thursday, 08 March 2018, 01:01 AM EST
Module: Ticket System
Started: Feb 27, 2018 15:24 UTC
Ended: Feb 27, 2018 15:12 UTC
Description:
Between 9:50 and 10:12 AM ET, a small subset of customers was unable to access livehelpnow.net Operator console. This was caused by a network connection issue and has been resolved by our Ops team. We apologize for any inconvenience this may have caused. Please contact our support team with any questions: https://help.livehelpnow.net/
Module: Knowledge Base System
Started: Feb 27, 2018 15:24 UTC
Ended: Feb 27, 2018 15:12 UTC
Description:
Between 9:50 and 10:12 AM ET, a small subset of customers was unable to access livehelpnow.net Operator console. This was caused by a network connection issue and has been resolved by our Ops team. We apologize for any inconvenience this may have caused. Please contact our support team with any questions: https://help.livehelpnow.net/
Module: Callback System
Started: Feb 27, 2018 15:24 UTC
Ended: Feb 27, 2018 15:12 UTC
Description:
Between 9:50 and 10:12 AM ET, a small subset of customers was unable to access livehelpnow.net Operator console. This was caused by a network connection issue and has been resolved by our Ops team. We apologize for any inconvenience this may have caused. Please contact our support team with any questions: https://help.livehelpnow.net/
Module: SMS Chat
Started: Feb 27, 2018 15:24 UTC
Ended: Feb 27, 2018 15:12 UTC
Description:
Between 9:50 and 10:12 AM ET, a small subset of customers was unable to access livehelpnow.net Operator console. This was caused by a network connection issue and has been resolved by our Ops team. We apologize for any inconvenience this may have caused. Please contact our support team with any questions: https://help.livehelpnow.net/