In order to increase the stability and scalability of our core systems in anticipating of a busy holiday season, we are performing a scheduled maintenance on our network infrastructure Saturday, August 24th, from 7:00AM to 8:00AM EDT. During this time, customers may experience temporary latency or inavailability for the following applications: - Operator Console - Live Chat - SMS Chat - Support Ticket System - Knowledge base and call back systems - Analytics.
The downtime however is unlikely.
Thank you for your patience. Please contact our Support team with any questions: email@example.com
August 24 2019 from 11:00 UTC to 12:00 UTC