In order to increase the stability and scalability of our core systems, we are performing a scheduled maintenance on our databases Saturday, October 20th, from 10:00PM to 11:45PM EST. During this time, customers may experience temporary latency or inavailability for the following applications:
- Operator Console
- Live Chat
- SMS Chat
- Support Ticket System
- Knowledge base and call back systems
- Analytics
Thank you for your patience. Please contact our Support team with any questions: help@livehelpnow.com
October 21 2018 from 02:00 UTC to 03:45 UTC